Individual Known Shipper Approval

Why Get Approved?

Alaska Air Cargo's Known Shipper program allows shippers to transport their own goods on Alaska Airlines and Horizon Air. If approved, your Known status is valid for one year from the date of approval, and must be renewed annually to continue shipping as a Known Shipper.

Timeline

Shippers who wish to become Known must complete our TSA approved vetting process. Approval of Known Shipper applications require a number of steps, and will take a minimum of one week to complete. Some applications may take several weeks to be approved. Application times depend heavily on how quickly we receive the required documents.

Individual Known Shipper

Ready to start shipping cargo on your own? If you would like more information about the individual approval process you can find details here.

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Already a Known Shipper?

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Known Shipper Application Steps

Here are the steps you will follow to complete the processing of your known shipper application

1. Submit an application online or by phone

Applicants who wish to apply online may do so here
Applicants who wish to apply by phone may call 800-225-2752, option 4
You will not receive a customer identification number until your application has been completed

2. Complete and sign the Known Shipper Contract

Once we receive your application, we will email or mail a blank Known Shipper contract to complete, sign and return to us
The contract must contain an original signature. We will not accept electronic signatures of any form

3. Provide a proof of address document

Your proof of address document may be a monthly recurring bill such as a utility bill, or a mortgage statement
Your document must contain the name and address provided on the application and contract
The name and address on your document must match the name and address EXACTLY as provided on your contract and application
Documents such as medical bills, solicitations, or credit card applications/offers may not be accepted
Please contact our known shipper department at 800-225-2752, option 4 if you would like to confirm if the document you have to provide is acceptable

4. Complete the physical site verification visit

An in person site visit at the physical address provided on your application and contract is required
Site visits are performed by our authorized representative. Fees apply. Please call 800-225-2752, option 4 for more information on scheduling your physical site verification
Our representative will provide and complete the required Site Verification form
The Known Shipper applicant must be present with acceptable identification at the time of the visit

5. Renew your Known Shipper status annually

Your Known status expires one year from the date of approval
Annual site visits by our authorized representative are required to maintain your Known Shipper status (fees apply)
To avoid interuption in your ability to ship, complete your annual site visit prior to the Known status expiration date
If your name or physical address has changed, a new application is required
If you decide not to renew, your Known status will automatically expire, and no further action is needed